Terms of service

Overview

This website is operated by KEEMATE. Throughout the site, the terms “we”, “us” and “our” refer to Keemate. Keemate offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.


Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.


Any new features or tools which are added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store may be hosted on third-party e-commerce platforms (such as Shopify Inc. or similar).


These platforms provide us with the online e-commerce infrastructure that allows us to sell our products and Services to you.

Section 1 - Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.


You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright and intellectual property laws).


You must not transmit any worms, viruses, malware or any code of a destructive nature.


A breach or violation of any of these Terms may result in an immediate termination of your Services.

Section 2 - General conditions

We reserve the right to refuse service to anyone for any reason at any time.


You understand that your content (not including payment card information) may be transferred unencrypted and involve transmissions over various networks, and changes to conform and adapt to the technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks.


You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.


The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, completeness and timeliness of information, billing and account information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources. Any reliance on the material on this site is at your own risk.


This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree it is your responsibility to monitor changes.


We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.


In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.


We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return Policy

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources. Any reliance on the material on this site is at your own risk.


This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree it is your responsibility to monitor changes.


We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.


In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.


We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return Policy

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources. Any reliance on the material on this site is at your own risk.


This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree it is your responsibility to monitor changes.


We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.


In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.


We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return Policy

Section 4 - Modifications to the service and prices

Prices for our products are subject to change without notice.


We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.


We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 - Products or Services

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy


We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.


We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.


Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


Products sold in the European Union are covered by a 2-year legal warranty under Spanish and EU consumer law, limited to manufacturing defects. The warranty does not cover normal wear and tear, misuse, unauthorized modifications, accidents, or environmental factors.

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy


We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.


We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.


Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


Products sold in the European Union are covered by a 2-year legal warranty under Spanish and EU consumer law, limited to manufacturing defects. The warranty does not cover normal wear and tear, misuse, unauthorized modifications, accidents, or environmental factors.

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy


We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.


We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.


Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


Products sold in the European Union are covered by a 2-year legal warranty under Spanish and EU consumer law, limited to manufacturing defects. The warranty does not cover normal wear and tear, misuse, unauthorized modifications, accidents, or environmental factors.

Section 6 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control.


You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.


Any use by you of optional tools offered through the site is entirely at your own risk and discretion.


We may also, in the future, offer new Services and/or features through the website. Such new features and/or Services shall also be subject to these Terms.

Section 7 - Third-party links

Certain content, products and Services available via our Service may include materials from third-parties.


Third-party links on this site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third-party materials or websites, or for any other materials, products, or Services of third-parties.


We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites.

Section 8 - User comments, feedback and other submissions

If, at our request, you send certain submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.


We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms.


You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain malware that could affect the operation of the Service.


You may not use a false e-mail address, pretend to be someone else, or otherwise mislead us or third-parties as to the origin of comments.

You are solely responsible for any comments you make and their accuracy. We take no responsibility for comments posted by you or any third-party.

Section 9 - Personal information

Your submission of personal information through the store is governed by our

Privacy Policy


We take reasonable measures to protect your personal information; however, we do not guarantee the security of data transmitted over the internet. You understand that any information you share or submit is at your own risk.

Your submission of personal information through the store is governed by our

Privacy Policy


We take reasonable measures to protect your personal information; however, we do not guarantee the security of data transmitted over the internet. You understand that any information you share or submit is at your own risk.

Your submission of personal information through the store is governed by our

Privacy Policy


We take reasonable measures to protect your personal information; however, we do not guarantee the security of data transmitted over the internet. You understand that any information you share or submit is at your own risk.

Section 10 - Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.


We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).


We undertake no obligation to update, amend, or clarify information except as required by law.

Section 11 - Prohibited uses

In addition to other prohibitions, you are prohibited from using the site or its content:


(a) for any unlawful purpose;


(b) to solicit others to perform or participate in unlawful acts;


(c) to violate any applicable regulations, laws, or ordinances;


(d) to infringe or violate our intellectual property rights or the rights of others;


(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, orientation, religion, ethnicity, race, age, national origin, or disability;


(f) to submit false or misleading information;


(g) to upload or transmit viruses or any other malicious code;


(h) to collect or track the personal information of others;


(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;


(j) for any obscene or immoral purpose; or


(k) to interfere with or circumvent the security features of the Service.


We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

Section 12 - Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.


We do not warrant that the results obtained from the use of the Service will be accurate or reliable.


You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice.


You expressly agree that your use of, or inability to use, the Service is at your sole risk.


The Service and all products delivered to you are (except as expressly stated by us) provided “as is” and “as available” for your use, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement, except where prohibited by EU law.


In no case shall Keemate, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, or savings, or replacement costs, whether based in contract, tort, strict liability or otherwise.


Because some jurisdictions do not allow the exclusion of certain warranties or liability limitations, our liability shall be limited to the maximum extent permitted by law, and in any event shall not exceed the purchase price paid.

Section 13 - Indemnification

You agree to indemnify, defend and hold harmless Keemate and our affiliates, partners, officers, directors, agents, contractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms, or your violation of any law or the rights of a third-party.

Section 14 - Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination will not affect the validity of any other remaining provisions.

Section 15 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement.


These Terms are effective unless and until terminated by either you or us.


You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.


If in our sole judgment you fail, or we suspect that you have failed, to comply with any provision, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to the termination date; and/or accordingly may deny you access to our Services.

Section 16 - Entire agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.


These Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us and supersede any prior agreements.


Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 17 - Governing law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Spain and applicable European Union regulations.


For consumers in Spain, disputes may be brought before the competent courts of your domicile or the courts of Lleida, Spain.

Section 18 - Changes to terms of service

You can review the most current version of the Terms at any time on this page.


We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our site periodically for changes.


Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

Section 19 - Contact information

Questions about the Terms of Service should be sent to:


KEEMATE®
Calle Comtes d'Urgell 29
Lleida, Spain
Email: info@keemate.com

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By clicking Sign up, you agree to receive notifications and offers from Keemate by email and occasional SMS, and consent to our privacy policy.

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Stay ahead with the latest product updates

By clicking Sign up, you agree to receive notifications and offers from Keemate by email and occasional SMS, and consent to our privacy policy.